Quality Policy
Simpleway operates in the field of Audio-Visual Information provision to the public by manufacturing our Public Address system under the brand nnounce and developing our Content Management System for automated voice and display messages, Simpleway CX. Our main goal is to ensure the smooth running of every project we undertake, consistently meeting the highest standards of safety and quality. We achieve excellent results by combining precision, expertise, and efficiency in all our activities. We recognize that maintaining high levels of quality and safety relies on a comprehensive policy that applies to all company activities and every employee. The scope of our system covers the entire company, including all internal and external aspects and stakeholders, reflecting our global reach and our commitment to serving important customers from a wide range of industries.
1. Quality
Quality is our company's top priority. We guarantee it through the qualifications and initiative of all our employees and contractors. We realize that the quality of all processes in our company determines our future.
2. Respecting the customer
We deliver our products of the required quality and to the agreed deadlines. We maintain very close relationships with all our customers, based on which we are able to respond flexibly to all their requirements, needs and expectations.
3. Economy and efficiency, supplier relations
We develop cooperation with our suppliers on a partnership level. We adopt measures that allow us to reduce costs and prevent all forms of waste.
4. Collaborators
We value creative and professionally skilled employees and contractors who are willing to continue their education in their field. We constantly try to motivate them to do productive and well-done work, thereby creating conditions for continuous improvement of our customers' satisfaction. We support the continuous development of key employees, both in their professional competence and in their knowledge of management, communication and teamwork. The company has issued a Code of Ethics as a separate document.
5. Information security
The purpose of implementing the ISO 9001 system is to ensure Business Continuity for our company, minimize damage risks by preventing security incidents and reducing their impact within the company, towards our customers and interested third parties, and protect the company's information assets against all internal, external, targeted or accidental security incidents.
6. Occupational safety and health protection
We are committed to ensuring safe and healthy working conditions. We are committed to eliminating hazards and reducing risks in the area of occupational health and safety. We accept overall responsibilities and obligations regarding the prevention of occupational accidents and health damage. We ensure the integration of the requirements of the occupational health and safety system into all processes in the company. We provide the necessary resources in this area, direct and support employees to contribute to the effectiveness of the entire system.
The company's management is committed to continuously improving the effectiveness of the information security management system and to being responsible for this effectiveness, and is aware of its risks, which it reduces through planned measures, internal and external aspects, all within the context of the organization. Integrity is ensured when planning and implementing changes in our company. Our company consistently meets the relevant requirements of laws and regulations, as well as customer requirements that are determined and understood. The Policy is the basis for our company's annual objectives. The company's management is committed to meeting all applicable requirements. The Policy is reviewed once a year as part of the Review Report.
The policy is published as a separate document within the company and is made available to all interested parties. The policy is available on our website.